Effective date: January 20, 2023
Last updated on: January 8, 2026
1. GENERAL
a. This Website with the URL of www.svbgroups.com
("Website/Site") is operated by M/S Balaji Constructions
("We/Our/Us"). We are committed to protecting and
respecting your privacy. We do collect your personal
information and process your personal data in accordance
with the IT Act, 2000 (21 of 2000) and other national and
state laws which relate to the processing of personal
data. Please read the following carefully to understand
our views and practices regarding your personal data.
b. We collect your personal information in order to
provide and continually improve our products and services.
c. Our privacy policy is subject to change at any time
without notice. To make sure you are aware of any changes,
please review this policy periodically.
d. All partner firms and any third-party working with or
for Us, and who have access to personal information, will
be expected to read and comply with this policy.
2. HOW WE COLLECT THE INFORMATION
a. From you directly and through this Site: We may collect
information through the Website when you visit. The data
we collect depends on the context of your interactions
with our Website.
b. Through business interaction: We may collect
information through business interaction with you or your
employees.
c. From other sources: We may receive information from
other sources, such as public databases; joint marketing
partners; social media platforms; or other third parties
such as:
I. Updated delivery and address
information from our carriers or other third parties,
which we use to correct our records and
deliver your next
purchase or communication more easily.
II. Information about your interactions
with the products and services offered by our
subsidiaries.
3. INFORMATION WE COLLECT
a. We collect information primarily to provide better
services to all of our customers.
b. We collect the following information from you when you
use or signup on our Website:
name,mobile number,email
c. When you visit our Site, some information is
automatically collected. This may include information such
as the Operating Systems (OS) running on your device,
Internet Protocol (IP) address, access times, browser
type, and language, and the website you visited before our
Site. We also collect information about how you use Our
products or services.
d. We automatically collect purchase or content use
history, which we sometimes aggregate with similar
information from other customers to create features such
as Best Seller, Top Rated, etc.
e. The full Uniform Resource Locators (URL) clickstream
to, through and from our website (including date and
time); cookie number; products and/or content you viewed
or searched for; page response times; download errors;
length of visits to certain pages; page interaction
information (such as scrolling, clicks, and mouse-overs).
f. We automatically collect information using "Cookies".
Cookies are small data files stored on your hard drive.
Among other things, cookies help us improve our Site, our
marketing activities, and your experience. We use cookies
to see which areas and features are popular and to count
visits to our Site.
g. Most Web browsers are set to accept cookies by default.
If you prefer, you can choose to set your browser to
remove cookies and to reject cookies. If you set your
browser to reject cookies, some features will be
unavailable. For more information on how to reject
cookies, see your browser's instructions on changing your
cookie settings.
h. We will retain your information as long as we require
this to provide you with the goods and services and for
such period as mandated by the laws concerned.
i. If you opt to receive marketing correspondence from us,
subscribe to our mailing list or newsletters, enter into
any of our competitions or provide us with your details at
networking events, we may use your personal data for our
legitimate interests in order to provide you with details
about our goods, services, business updates and events.
4. HOW WE USE INFORMATION
a. We use the information we collect primarily to provide,
maintain, protect, and improve our current products and
services.
b. We use the information collected through this website
as described in this policy and we may use your
information to:
I. Improve our services, Site and how we
operate our businesses;
II. Understand and enhance your
experience using our Site, products, and services;
III. Personalize our products or
services and make recommendations;
IV. Provide and deliver products and
services you request;
V. Process, manage, complete, and
account for transactions;
VI. Provide customer support and respond
to your requests, comments, and inquiries;
VII. Send you related information,
including confirmations, invoices, technical notices,
updates, security alerts and support and
administrative
messages;
VIII. Communicate with you about
promotions, upcoming events, and news about products and
services;
IX. We may process your personal
information without your knowledge or consent where
required by applicable law or regulation
for the purposes of
verification of identity or for prevention, detection, or
investigation, including of cyber incidents,
prosecution, and
punishment of offences;
X. Protect, investigate, and deter
against fraudulent, unauthorized, or illegal activity.
5. DATA TRANSFER
a. Information about our users is an important part of our
business and we take due care to protect the same.
b. We share your data with your consent or to complete any
transaction or provide any product or service you have
requested or authorized. We also share data with our
affiliates and subsidiaries, with vendors working on our
behalf.
c. We may employ other companies and individuals to
perform functions on our behalf. The functions include
fulfilling orders for products or services, delivering
packages, sending postal mail and e-mail, removing
repetitive information from customer lists, providing
marketing assistance, providing search results and links
(including paid listings and links), processing payments,
transmitting content, scoring credit risk, and providing
customer service.
d. These third-party service providers have access to
personal information needed to perform their functions but
may not use it for other purposes. Further, they must
process the personal information in accordance with this
Privacy Policy and as permitted by applicable data
protection laws.
e. We release accounts and other personal information when
we believe it is appropriate to comply with the law,
enforce or apply our conditions of use, and other
agreements, protect the rights, property or safety of Us,
our users, or others. This includes exchanging information
with other companies and organizations for fraud
protection and credit risk reduction.
6. COOKIES
a. To optimize our web presence, we use cookies. These are
small text files stored on your computer's main memory.
These cookies are deleted after you close the browser.
Other cookies remain on your computer (long-term cookies)
and permit its recognition on your next visit. This allows
us to improve your access to our site. This helps us to
learn more about your interests, and provides you with
essential features and services, including:
I. Keeping track of items stored in your
shopping basket.
II. Conducting research and diagnostics
to improve the content, products, and services.
III. Preventing fraudulent activity.
IV. Improving security.
b. Our cookies allow you to take advantage of some of our
essential features. For instance, if you block or
otherwise reject our cookies, you will not be able to add
items to your shopping basket, proceed to checkout, or use
any products or services that require you to sign in.
c. Approved third parties also may set cookies when you
interact with Our services.
d. Third parties include search engines, providers
of measurement and analytics services, social media
networks, and advertising companies.
e. Third parties use cookies in the process of delivering
content, including ads relevant to your interests, to
measure the effectiveness of their ads, and to perform
services on behalf of Us.
f. You can prevent the storage of cookies by choosing a
"disable cookies" option in your browser settings. But
this can limit the functionality of our services.
7. DATA SECURITY
a. We take due care to protect customer data. Technical
measures are in place to prevent unauthorized or unlawful
access to data and against accidental loss or destruction
of, or damage to, data. The employees who are dealing with
the data have been trained to protect the data from any
illegal or unauthorized usage.
b. We work to protect the security of your information
during transmission by using Secure Sockets Locker (SSL)
software, which encrypts information you input. SSL allows
sensitive information such as credit card numbers, UID's
and login credentials to be transmitted securely.
c. We maintain physical, electronic, and procedural
safeguards in connection with the collection, storage, and
disclosure of personal customer information.
d. We take reasonable steps to help protect your personal
information in an effort to prevent the loss, misuse, and
unauthorized access, disclosure alteration and
destruction. It is your responsibility to protect your
user names and passwords to help prevent anyone from
accessing or abusing your accounts and services. You
should not use or reuse the same passwords you use with
other accounts as your password for our services.
e. It is important for you to protect against unauthorized
access to your password and your computers, devices, and
applications. Be sure to sign off when you finish using a
shared computer.
f. The information you provide to us is shared on our
secure servers. We have implemented appropriate physical,
technical and organizational measures designed to secure
your information against accidental loss and unauthorized
access, use, alteration, or disclosure. In addition, we
limit access to personal data to those employees, agents,
contractors, and other third parties that have a
legitimate business need for such access.
g. Information collected from you will be stored for such
period as required to complete the transaction entered
into with you or such period as mandated under the
applicable laws.
8. LINKS TO THIRD PARTY SITE/APPS
Our Site may, from time to time, contain links to and from
other websites of third parties. Please note that if you
follow a link to any of these websites, such websites will
apply different terms to the collection and privacy of
your personal data, and we do not accept any
responsibility or liability for these policies. When you
leave our Site, we encourage you to read the privacy
policy of every website you visit.
9. SOCIAL NETWORK PLUGINS
This Website incorporates plugins and/or buttons for
social networks, in order to allow easy sharing on your
favourite social networks. These plugins are programmed so
as not to set any cookies when assessing the page to
safeguard the privacy of users. Cookies may be set if you
make voluntary use of the plugin. The collection and use
of information obtained by means of the plugin are
governed by the respective privacy policies of the social
networks.
10. SHARING OF PERSONAL INFORMATION
a. We do not share your personal data with third parties
without your prior consent other than:
I. With third parties who work on our
behalf provided such third parties adhere to the data
protection principles set out in the
IT Act, 2000 (21 of 2000) and
other applicable legislation, or enter into a written
agreement with Us requiring that the third party
provide at least the same level of
privacy protection as is required by such principles;
II. To comply with laws or to respond to
lawful requests and legal process;
III. To protect the rights and property
of Us, our agents, customers, and others including to
enforce our agreements, policies, and
terms of use;
IV. In an emergency, including to
protect the personal safety of any person; and
V. For the purpose of a business deal
(or negotiation of a business deal) involving the sale or
transfer of all or a part of our
business or assets (business
deals may include, for example, any merger, financing,
acquisition, divestiture, or bankruptcy
transaction or proceeding).
11. CHILDREN
If you are under 18, or the age of majority in the
jurisdiction in which you reside, you may only use Our
Website with the consent of your parent or legal guardian.
In any case, We will not be liable for any cause of action
that arose due to noncompliance with this section.
12. YOUR INFORMATION CHOICES AND CHANGES
a. You can also make choices about the collection and
processing of your data by Us. You can access your
personal data and opt-out of certain services provided by
the Us. In some cases, your ability to control and access
your data will be subject to applicable laws.
b. You may opt-out of receiving promotional emails from Us
by following the instructions in those emails. If you
opt-out, we may still send you nonpromotional emails, such
as emails about our ongoing business relationship. You may
also send requests about you got preferences, changes and
deletions to your information including requests to
opt-out of sharing your personal information with third
parties by sending an email to the email address provided
at the bottom of this document.
13. CHANGES TO THIS POLICY
We may change this policy from time to time. If we make
any changes to this policy, we will change the "Last
Updated" date above. You agree that your continued use of
our services after such changes have been published to our
services will constitute your acceptance of such revised
policy.
14. NEWSLETTER
a. Following subscription to the newsletter, your e-mail
address is used for our advertising purposes until you
cancel the newsletter again. Cancellation is possible at
any time. The following consent has been expressly granted
by you separately, or possibly in the course of an
ordering process: (I am accepting to receive newsletter
from this website), you may revoke your consent at any
time with future effect. If you no longer want to receive
the newsletter, then unsubscribe by clicking on
unsubscribe option given in the email footer.
If you have any concern about privacy or grievances with
Us, please contact us with a thorough description and we
will try to resolve the issue for you.
Contact Details:
Mr.Satya Sai Prasanna Reddy Solipeta
Ph no. 9381873946
Mail : satya.reddy@svbgroups.com
Designation : Marketing & Sales Incharge
